The lawsuit, that has been filed at the Northern District Court of California, says that "thousands" of users have been inconvenienced by the butterfly keyboards. The keyboard on Macbook Pro 2016 models have been said to be failing twice as much as older models, according to an investigation by AppleInsider.
Apple has been accused of being unresponsive to user complaints about the issue.
That petition - which cites among others, John Gruber, the highly regarded writer and UI designer who has called the keyboard "one of the biggest design screwups in Apple history" - continues to attain steam, fueled possibly by news of the lawsuit. However, it's entirely possible that the lawsuit will be settled out-of-court as well.
Line manager training could reduce mental health absences
Of concern is the increase in the significance of mental ill health as a cause of sickness absence. This can include a requirement to make reasonable adjustments to the workplace.
As stated in the document: "Although the MacBook Pro comes with an annual written warranty, Apple regularly refuses to perform its warranty obligations". Aside from that problem, Apple has generally been hostile to third-party repairs of devices.
The butterfly keyboard is designed as a low-profile switch that Apple claims is more responsive and robust than the traditional scissor-type keyboard. The suit also claims Apple knew about the keyboard's defects before the product launched in 2015. Apple introduced the butterfly mechanism with its 12-inch MacBook in 2015. According to court documents, the keyboard design in a laptop or notebook is essential because typing remains the primary objective of the devices, over time.
The Outline was the first outlet to substantially cover the magnitude of the issue, writing that Apple Geniuses responsible for diagnosing and repairing these Apple computers would benevolently attribute dead keys and double-spacing spacebars to a "piece of dust" stuck under the keyboard. Apple has been hit with class action suit for the failures of its MacBook and MacBook Pro butterfly swift keyboards. Unlike other laptops for professionals, such as the ThinkPad (which had a butterfly keyboard of a different sort), the entire keyboard is bonded with the top case, requiring full replacement.
The lawsuit follows a litany of complaints across user forums, specialist media and a petition with over 21,000 signatures urging Apple to recall the Mac laptops released since late 2016. What's worse is that an out-of-warranty fix of the keyboard reportedly runs about $700.